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Privacy Policy

Silom Building and Service Co., Ltd - the management company of Silom Complex Office Tower and Shopping Center (which hereinafter referred as the “Company”) - acknowledges and respects the importance of protecting your rights regarding personal data. Your shared information enables us to provide products and services that cater to your specific needs, both from our Company and our partners.

Maintaining the security and confidentiality of your personal data is our priority. We have implemented measures to ensure the protection of your personal data, preventing it from being used inappropriately or without your consent. We strive to handle your personal data in compliance with all relevant data protection laws and regulations to uphold your rights and privacy.

Changing or adjusting our Privacy Policy at any time which deemed necessary with or without notice. We strongly recommend you to read the Privacy Policy prior interact or engage with our activities, events, or transaction both offline and online.

The Privacy Policy

This privacy policy applies to our Office Tower, Shopping Center websites, social networking sites, online communication channels, campaign & promotions, events and activities, and other locations where we collect your Personal Data. Please read this Privacy Policy in conjunction with the terms and conditions of particular services that you use, of which details may be varied and subject to the Personal Data we collect about you through different channels which covers both online and offline. However, we may also rely on other purpose and legal bases for collecting and processing of your Personal Data, including for our initiation or fulfilment of contract, legal obligation, legitimate interest, legitimate interests of third parties, vital interest, for preventing or suppressing a danger to a person’s life, body, or health and/or public interest, or the exercising of official authorities. Nevertheless, we will only collect, use, and/or disclose sensitive data on the basis of your consent or where permitted by law.

1. Information Collection:

We may collect personal information such as name, email address, phone number, and other relevant details when users interact with our online or offline activities, such as registering an account, participating at our marketing campaign & promotion, or subscribing to our newsletter (future). Collected data set may be including but not limited to:

Personal details such as name, surname, photo, gender, birthday, ID number, passport number, and resident country;
Contact information such as address, email, contact number;
Technical information such as IP address, cookies, access devices, location while using the website;
Satisfaction information as provided by you;
Social media information;
Any other information you are willing to provide.

2. Information Use:

The personal information we collect may be used for various purposes, including:

Providing and improving our products and services
Personalizing user experience
Sending Marketing Communication i.e. promotions, campaigns or details about tenant’s offers
Sharing news and updates about our offers, company, or events.
Sharing marketing activities and advertising to promote our brand and offerings
Responding to your inquiries or customer support requests
Analyzing website performance and user behavior
Compliance with legal obligations

3. Data Protection:

We prioritize the security and protection of user data. Adequate security measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of personal information. We also regularly review and update our security practices to maintain data integrity.

4. Third Parties:

We may share user data with trusted third-party service providers for the purpose of delivering requested products or services. These service providers are obligated to keep the information confidential and are prohibited from using it for any other purpose.

5. Cookies and Tracking Technologies:

Like most websites, we may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Users can manage their cookie preferences by adjusting their browser settings.

6. Third-Party Links:

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Disclosures or Transfer Your Personal Data

We may disclose your Personal Data to the third parties, agents, affiliates or related companies for the purposes hereunder or purposes of collecting, using, disclosing and processing of Personal Data we notified you in accordance with law. We may disclose your Personal Data to government authorities where we it is necessary to comply with law, rule, regulation, guideline, order or governance which the Company is subject.

8. Your right as a Data Subject

The Company recognizes the importance of maintaining the security of your Personal Data. Therefore, the Company establish security measures for your Personal Data appropriately and in accordance with the confidentiality safeguard of Personal Data, to prevent loss, unauthorized or unlawful access, destruction, use, alteration, rectification or disclosure; provided, however, that the Company will ensure that the method of collecting, storage and processing of your Personal Data according to processing principal, including physical safety measures follow the information technology security policies and guidelines of the Company. You may exercise the rights relating to your Personal Data under our possession by contact us via email at contactus@silomcomplex.co.th

Right to access: You may have the right to access or request a copy of the Personal Data we are collecting, using, and/or disclosing about you. For your own privacy and security, we may require you to prove your identity before providing the requested information to you.
Right to rectification: You may have the right to have incomplete, inaccurate, misleading, or not up-to-date Personal Data that we collect, use, and disclose about you rectified.
Right to data portability: You may have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to send or transfer such Personal Data to another data controller, provided, that (a) such Personal Data shall be Personal Data you have provided to us, and (b) we have obtained your consent for collecting, using, and/or disclosing such Personal Data, or for performing our contract with you.
Right to objection: You may have the right to object to certain collection, use, and/or disclosure of your Personal Data, such as objecting to direct marketing.
Right to restriction: You may have the right to restrict the use of your Personal Data in certain circumstances.
Right to withdraw consent: For the purposes you have consented to our collecting, using, and disclosing of your Personal Data, you have the right to withdraw your consent at any time.
Right to deletion: You may have the right to request that we delete or de-identity Personal Data that we collect, use, and disclose about you. However, we are not obligated to do so if we need to retain such data in order to comply with legal obligations or to establish, exercise, or defend legal claims.
Right to lodge a complaint: You may have the right to lodge a complaint to the competent authority where you believe our collection, use, and/or disclosure of your Personal Data is unlawful or noncompliant with applicable data protection law.

9. Updates to Privacy Policy:

We may update our Privacy Policy periodically to ensure compliance with applicable laws and to reflect any changes in our data handling practices. Users will be notified of any significant changes via email or a prominent notice on our website.

10. Contact Details

By using our website or access to our premises during your visit, you are consent to the collection and use of personal information as described in our Privacy Policy. If you have any further questions or concerns, please contact our customer support at following details:

Silom Building and Service Co., Ltd
191 Silom Complex Building Silom Road, Bangrak, Bangkok 10500, Thailand

Email: contactus@silomcomplex.co.th
Tel: +66 2 632 1199